Liverpool launches new website for service leavers

Date: Monday August 21, 2017 at 1:30pm

Liverpool City Council has launched its own advice and support website for personnel leaving the Armed Forces.

The site – – has been developed as part of the council’s responsibility under the Armed Forces Covenant and has been driven by the local authority’s Making it Happen Group for Armed Forces Communities

Progress achieved by the city, which includes hosting this year’s Armed Forces Day, has been recognised nationally as the council has just won the gold award under the Armed Forces Covenant Employer Recognition Scheme. 

Councillor Ian Francis, Armed Forces Champion for Liverpool, said: “Leaving the Armed Forces is a daunting time and affects not just the service leavers but also their families.

“We wanted anyone who was either coming home to Liverpool or choosing to make their new life here to have one place where they can get that all-important initial information so that they can get on with their new lives.”

The site contains information on finding a home, getting a job, and keeping well as well as details of plenty of other services.

The Making it Happen Group is a multi-agency forum, co-chaired by Cllr Francis and Bob Blanchard, chair of Liverpool Veterans’ HQ. 

Said Bob: “It’s important to remember that many service personnel entered the forces straight out of school and so when they come to leave it will be the first time they have had to do many of the things we take for granted.

“Finding a job and accommodation are two of the biggest challenges but even things that we all do without thinking about it such as paying council tax, registering with a GP and sorting out a TV licence may be new to service personnel.”​


Case study

Earlier this year Kev Archer, 43, left the Army following 22 years of service, latterly working with the families Army Welfare Service. He is now working as a families officer at Liverpool Veterans Centre, helping support those who are leaving the forces.

He said: “I was fortunate in that I gave myself time to prepare for leaving and had a good CV ready and had also planned out where my family was going to live.

“As well prepared as I thought I was, I still remember going to the Job Centre and being shocked that the system was all online. I was expecting rows of jobs boards with vacancies pinned to them and when I mentioned this I was laughed at by a member of staff who said I must have been living on another planet.

“Some personnel have to leave the service due to illness or injury or get discharged and it all happens very quickly so leaving the forces family can be like a bereavement. It is really important that they have easy access to advice and support to make sure they and their families have a stable transition.”

For more information about Service Leavers Liverpool please email you can also follow on Twitter @SLLpool​