British Forces Resettlement Services

Housing

What help can I get with housing before I leave the Services?

If you are leaving the Armed Forces you have the right to receive help with finding somewhere to live. You can get help through the Joint Service Housing Advice Office (JSHAO).

They provide information and advice for you and your dependants, especially if you are about to return to Civilian life. If you are a veteran currently living in Armed Forces housing, they can help you move out and find a Civilian home.

You can contact JSHAO in the following ways:

Joint Service Housing Advice Office
Headquarters Land Forces
Erskine Barracks
Wilton
Salisbury
Wiltshire
SP2 0AG

Civilian Telephone:
01722 436575
Military Telephone: 94331 2575
Fax: 01722 436577
Email:
LF-JSHAO-MAILBOX@mod.uk  


 

What help can I get in finding a home as a veteran?

If you are a veteran, you can get help to find somewhere to live from your local council. They can give you free advice on housing options, plus advice if you are homeless or threatened with homelessness.

You can find details of your local council on the Directgov website at: www.direct.gov.uk  

In Northern Ireland, to apply for social housing, contact the Northern Ireland Housing Executive. You can find details of your nearest district office on the NIHE website:

Website:
www.nihe.gov.uk  
Telephone: 03448 920920

 


 

If you are single you can get help from The Single Persons' Accommodation Centre for the Ex Services (SPACES)

SPACES helps single ex-Service personnel find housing throughout the United Kingdom which can be temporary or permanent. If you contact them within six months of leaving the Armed Forces they may be able to help you find accommodation. If you have been out of the Armed Forces for more than six months they can provide you with information and advice on housing.

You can contact SPACES at:

SPACES
Regional Resettlement Centre
St. Aidan's Road
Catterick Garrison
Catterick
North Yorkshire
DL9 3AY

Telephone: 01748 833797 or 01748 872940 or 01748 830191
Fax: 01748 835774
Email:
spaces@echg.org.uk  
Website:
www.spaces.org.uk  

 


 

If you are currently homeless..

If you do not have anywhere to live, you can get help from your local council.

The council will help you find permanent housing, if they decide that you are a priority need. If you live in England or Scotland, you will be in priority need if you are vulnerable because of your time in the Armed Forces. If you live in Wales, anyone leaving the Armed Forces will be a priority need. If you live in Northern Ireland, the Northern Ireland Housing Executive has a duty to provide accommodation for you if they decide that you are a priority need.

If you have nowhere to live, you can get help and advice from an experienced adviser, for example at a Citizens Advice Bureau. To search for details of your nearest Citizens Advice Bureau click here.  

You may also be able to get help from some veterans' organisations.

 


 

Help available if you are a disabled veteran

If you need everyday help, or help with things like adaptations to your home, you may get this from your local council or the welfare service of the Service Personnel and Veterans Agency.

In England, for more information about the help available from your local council, go to the Directgov website at:
www.direct.gov.uk  

In Wales, you can find out more about the help available to you through your local authority by visiting their website. You can find a list of local authorities in Wales, and links to their websites by visiting the Welsh Assembly Government website at:
www.wales.gov.uk  

In England, Wales and Scotland, you can find out more information about the help available from the Service Personnel and Veterans Agency by contacting them at:

Helpline: 0800 169 22 77
Website:
www.veterans-uk.info  

For more information about the services your local authority may offer, and how to access these services, see
Citizens Advice Bureau Community care.

In Northern Ireland you can find out more about support for staying in your own home, provided by your local Health and Social Care Trust, on the following website
www.nidirect.gov.uk 

You may also be able to get help from some veterans' organisations.

 


 

Care homes for veterans

There are a number of care homes available just for elderly and disabled veterans. You can find out more information and advice about this from the Royal British Legion.

Their contact details are:

Legionline: 08457 725 725
Email: via the website
www.britishlegion.org.uk 
Website:
www.britishlegion.org.uk 

For more information about housing options for older and disabled people, The Age UK website has a range of guides and fact sheets which can help you choose the right care home. The website also has information about paying for residential care and any help that may be available.

You can view the information online at:
www.ageuk.org.uk 

Age UK also have an adviceline that you can call for advice. You can contact them on 0800 169 6565